Policy version 1.0, Date: 27/02/2024 This is the first and original version of this document.
Hive-Zox International S.A. ("we," "us," or "our") is the controller of your data in the context of this privacy notice.
This privacy notice describes how and why we might collect, store, use and/or share ("process") information when our services ("Services") are used, such as downloading and using our mobile application (Hive-Zox Mobile).
The term "Users" refers to individuals who engage with our mobile application to which this policy applies. This encompasses anyone who interacts with the application, whether for the purpose of accessing information, utilizing services provided by the application, or contributing content. This definition is inclusive of all forms of engagement with the application, ensuring that our privacy notice covers all aspects of User interaction and data protection.
Questions or concerns? This privacy notice, when read, will assist the Users in understanding their privacy rights and choices. Should our policies and practices not be agreed with, our Services should not be used. Should there still be any questions or concerns, contact at info@hive-zox.com is welcomed.
This summary provides key points from our privacy notice.
Personal information may be processed by us when our Services are visited, used, or navigated, depending on the interaction with us and the Services, the choices made, and the products and features used.
We do not receive any information from third parties.
Information is processed to provide, improve, and administer Services, for communication, security, and fraud prevention, and to comply with law. Additionally, information may be processed for other purposes with consent. Processing of information is undertaken only when a valid legal reason is present.
We may share information in specific situations and with specific third parties.
Organizational and technical processes and procedures are implemented to protect the personal information of Users. However, the complete security of electronic transmission over the internet or information storage technology cannot be guaranteed, leading to the inability to assure that hackers, cybercriminals, or other unauthorized third parties will be prevented from defeating security measures and improperly collecting, accessing, stealing, or modifying Users' information.
Depending on their geographical location, the applicable privacy law may grant certain rights regarding Users' personal information.
The easiest way for rights to be exercised is by being contacted at info@hive-zox.com. Any request will be considered and acted upon in accordance with applicable data protection laws.
Personal information is collected voluntarily by Users when registering on the Services, expressing an interest in obtaining information about the Services or participation in activities on the Services, or otherwise when contacting us.
All personal information provided to us must be true, complete, and accurate, and any changes to such personal information must be notified to us.
The personal information collected is dependent on the context of Users' interactions with the Services, the choices made, and the products and features used. The personal information that may be collected includes the following:
We do not process sensitive information.
Personal information is processed for a variety of reasons, depending on interaction with our Services, including:
The General Data Protection Regulation (GDPR) and UK GDPR necessitate the explanation of valid legal bases that are relied upon to process personal information. The following legal bases may be relied upon for processing personal information:
Information may be processed if specific permission has been given by Users (i.e., express consent) to use their personal information for a specific purpose, or in situations where permission can be inferred (i.e., implied consent). Consent can be withdrawn at any time by the Users.
In some exceptional cases, it may be legally permitted under applicable law to process information without Users' consent, including, for example:
Personal information may need to be shared in the following situations:
Personal information will be retained only for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will necessitate keeping personal information for longer than the duration Users maintain an account.
Should there be no ongoing legitimate business need to process personal information, efforts will be made to either delete or anonymize such information. If deletion or anonymization is not feasible (for example, because personal information has been stored in backup archives), then personal information will be securely stored and isolated from any further processing until deletion becomes feasible.
Appropriate and reasonable technical and organizational security measures have been implemented, designed to protect the security of any personal information that is processed. However, despite safeguards and efforts to secure information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, thus a promise or guarantee cannot be made that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat security measures and improperly collect, access, steal, or modify personal information. Efforts will be made to protect personal information, but the transmission of personal information to and from Services is at the risk of the individual. Access to the Services should only be made within a secure environment.
Data from or marketing to children under 18 years of age is not knowingly solicited. By using the Services, it is represented that an individual is at least 18 or that they are the parent or guardian of such a minor and consent to the minor dependent's use of the Services. If it is learned that personal information from Users under 18 years of age has been collected, the account will be deactivated, and reasonable measures will be taken to promptly delete such data from records. Should anyone become aware of any data that may have been collected from children under age 18, contact at info@hive-zox.com is requested.
In some regions (like the EEA, UK, Switzerland, and Canada), certain rights under applicable data protection laws are held by individuals. These may include the right (i) to request access and obtain a copy of personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, the right to object to the processing of personal information may also be held. Such requests can be made by contacting through the contact details provided in the section 12.: "Contacting us about this notice" below.
Any request will be considered and acted upon in accordance with applicable data protection laws.
If located in the EEA or UK and believing that unlawful processing of personal information is occurring, the right to complain to a Member State data protection authority or UK data protection authority is also held.
If located in Switzerland, contact with the Federal Data Protection and Information Commissioner may be made.
If reliance on consent (which may be express and/or implied depending on the applicable law) is made to process personal information, the right to withdraw that consent at any time is held. Consent can be withdrawn at any time by contacting through the contact details provided in the section 12.: "Contacting us about this notice" below.
However, it should be noted that this will not affect the lawfulness of processing before its withdrawal, nor, when applicable law allows, will it affect the processing of personal information conducted in reliance on lawful processing grounds other than consent.
If a desire to review or change the information in an account or terminate the account arises, the following actions can be taken:
Upon request to terminate an account, the account and information will be deactivated or deleted from active databases. However, some information may be retained in files to prevent fraud, troubleshoot problems, assist with investigations, enforce legal terms, and/or comply with applicable legal requirements.
For questions or comments about privacy rights, an email can be sent to info@hive-zox.com.
We will update this notice as necessary to stay compliant with relevant laws.
If questions or comments about this notice exist, an email can be sent to info@hive-zox.com or contact can be made by post at:
Hive-Zox International S.A.
Chemin de Précossy 27
Nyon 1260
Switzerland
Based on the applicable laws of a User's country, the right to request access to personal information collected, change that information, or delete it may be held. To request a review, update, or deletion of personal information, please contact us at e-mail: info@hive-zox.com.
Effective 27-FEB-2024